Customer Testimonials

"ACCENT has been very pleased with the implementation of the Shavlik Security Suite. We recently and successfully completed our first PCI audit. NetChk Protect and NetChk Configure performed exactly as we had hoped, enabling us to quickly bring our Windows servers into compliance as well as develop a program to keep them in compliance. In fact, the auditors commented that it was one of the cleanest first audits they had ever performed. Thank you for helping us confidently demonstrate our compliance. We look forward to continued use of Shavlik’s products."

— Nathan Ziege, Director, Network Services, Information Technology, ACCENT Marketing Services, LLC

"The fact that Shavlik’s products work agentlessly is a tremendous advantage to our customers who don’t need another piece of software to deploy, manage, and patch! Being able to identify known and unknown assets, strong integration with virtualized environments, and the detailed reporting capabilities that facilitate compliance and security efforts makes Shavlik a winning product set."

— David Crockett, Security Solutions Architect, GreenPages Technology Solutions

"Starting in early 2007, Accor North America launched a major PCI Compliance and Vulnerability Management Initiative. At the beginning, Adrian Butler admits, we didn’t know what we didn’t know, but as our security model matured we came to embrace a more "risk-reward" perspective. We had implemented all of the necessary perimeter and monitoring technology we needed, but still didn’t know enough about all of our IT assets on the network in order to fully prepare for upcoming audits. So we conducted 7 months of testing and evaluating multiple vendors to determine which solutions could increase our overall visibility and help us clear that final hurdle to achieving PCI compliance. We started with 12 vendors, including Shavlik, as we have been using them for patch management for several years and they are a key part of our overall vulnerability management program. Accor narrowed the selection to five before choosing Shavlik NetChk Configure (previously NetChk Compliance) to improve our security and compliance readiness."

"Shavlik’s solution was extremely fast to implement and easy to administer- we were doing full scans of our IT environment within one week of installation… and more importantly, Shavlik Technologies delivered a solution with the capability to automatically map our system configurations directly to PCI compliance requirements. Another big selling point is that NetChk Configure can both scan AND remediate, as a lot of other solutions require manual remediation of each node. We simply don’t have the resources to devote to this extra effort. The simplicity and automation of Shavlik has allowed us to assign the management of NetChk Configure to the same full-time employee who also manages our patch and threat management efforts – a significant savings as most of the other solutions we evaluated would have required an additional full-time resource just to manage their single solution."

"Our PCI initiative was accomplished in December 2008 and we are now 100% PCI compliant. The results have been a measurable ROI and auditors acknowledging significant improvement in a short amount of time. We now have the visibility and the confidence that the auditor will simply tell us what we already know."

— Adrian Butler, Vice President, Information Technology for Accor North America

"Thanks to NetChk Protect, we were able to achieve a 95% patch compliancy within a week of MS08-067 release. As of today, we have 1 server out of 444 that is missing the security patch (99.8 % patched!!!)"

Before NetChk Protect:
"We didn’t have any way to easily track deployments. We used Windows Update on individual servers. The manual deployment of something like this to 400+ servers would’ve been a huge undertaking. Talk about a waste of man hours!! To be able to deploy (at any time our customers wanted) and audit progression, it easily saved thousands of dollars in wasted productivity."

— Chris Sweeney, Lead Server Administration Analyst, Alliant Energy

"Shavlik is the best product I have ever bought for the Georgia Department of Banking & Finance"

— Felicia Hedgebeth, Network Administrator and CSO for Georgia Department of Banking & Finance

"We have approximately 250 servers and 365 workstations. We purchased NetChk Protect with the intention of patching our servers first and then moving towards also patching our workstations early next year. Before using NetChk Protect we used both SMS and WSUS for patching and both programs were difficult to use and still left many processes that needed to be done manually."

"We have just completed our first patch cycle using the NetChk Protect application and all I can say is we love this product. What took us approximately 48-52 man hours before in testing and implementation took just over 16 using NetChk Protect. With some more tuning and altering of our processes we hope to reduce that by another 6-8 hours. NetChk Protect is fast, efficient, and simple to use; this is critical to our environment as we have multiple IT staff members with varying levels of experience, all of whom support the patching process. I was able to train the other members of the team, on how to use the application in an easy 30 minute demonstration and the next weekend we were all patching production servers."

"With not having to install new agents on our systems in order to patch them we were able to get the product installed quickly and start using the application right away. Thank you for making such a great product!"

— Brian P. Frank, Senior IT Systems Administrator for Access Group, Inc.

"We have about 900 servers in our organization plus about 250 workstations. Starting early last year, we have been using Shavlik NetChk software for patching all our environments, and are very satisfied with it. The program allows you to deploy, schedule and install patches at certain times with different reboot options. There is also a nice feature to create custom deployments. We have our own proprietary applications, and Shavlik lets me roll out new versions of those as they are released. Shavlik made our lives easier. I recommend it!"

— Edgar, Redmond Magazine Reader

"We have multiple departments at University of York, many of which run their own IT systems, and these departments were in need of a robust patching solution for both managed and unmanaged machines. Microsoft’s WSUS comes as part of our University Select Agreement, but WSUS is limited and does not provide the application coverage we need. Different software tools are used by different departments to resolve and manage the patching process, such as custom-built scripts, in order to handle applications not supported by WSUS - which add to IT cost and resources."

"I had experience with UpdateEXPERT at my previous employer, but after learning UE was now owned by Shavlik we investigated Shavlik NetChk Protect. We found that Shavlik NetChk Protect is fast, efficient, and simple to use – which is critical to our environment as we have multiple IT staff members with varying levels of experience, all of whom support the patching process. And the fact that we didn’t have to install new agents on our systems in order to patch them was an added bonus."

"We also discovered that our VMware solution also contains the Shavlik security engine inside, so we are pleased that the same technology driving security for our physical machines, is also driving our virtual security patching."

"We were also invited to participate in the beta program for the latest release, Shavlik NetChk Protect 6.0, and were pleased to see immediate results from our feedback on new features. The most important new feature of Protect 6.0 is Custom Patch – this capability is critical for York University as we must support multiple applications, many of which may not be supported by Shavlik NetChk out-of-the-box. The Custom Patch feature allows us to easily create a patch and then deploy it using the standard NetChk Protect remediation process. In addition to patches, we can also deploy non-standard applications using NetChk Protect – many departments have in-house applications for teaching, research, or other that must be deployed and supported, and Shavlik NetChk Protect will deploy and patch these applications as well."

— Pritpal S. Rehal, Senior IT Systems Administrator for University of York

"We have 350 servers in our organization and have been using Shavlik NetChk Protect for patching our environment for a little over two years. Prior to Shavlik we were deploying patches manually. Shavlik NetChk Protect goes far beyond Microsoft WSUS by patching non-Microsoft products such as VMware Server, Sun JAVA, and Firefox, along with many other third party products we use."

"The solution is quick and easy to use for deploying patches in a rollout scenario to Development, QA and Production. Deployments are fast, simple and accurate."

— IT Specialist, Global Business Solutions Firm

"Now that we have implemented Shavlik NetChk® Protect, I can go to Herrington & Carmichael management and state with a high degree of confidence that our computers are patched and protected. This was something I did not feel comfortable doing before we implemented Shavlik NetChk Protect."

— Jason Quilliam, IT Manager for Herrington & Carmichael

"On a day to day basis, Shavlik NetChk Protect is also simple to manage. It doesn't require a lot of babysitting. It also provides lots of options for how patches should be deployed, including hidden deployments, automated or scheduled reboots, and offering end users a snooze button. It's obvious Shavlik developers have used this product and taken feedback from people who have used it. Additionally, the product's integration with Active Directory makes it an easy choice for a Windows-centric environment like CDW's."

"In addition, the advanced reporting capabilities provided by Shavlik NetChk Protect provide CDW with a more accurate view of their overall security posture, allowing the CDW security team to more easily mandate and enforce stricter compliance to security policy across the enterprise."

— Min Ju, Manager of Information Security, CDW

"Our needs were not being met through the use of WSUS and other free security tools. Not only were our users experiencing downtime, but after recently conducting a full system assessment we discovered that 80% of required patches and updates had not been applied to our systems. The Shavlik solution provides us with the a simpler, more streamlined way to fully assess, remediate and manage our widely distributed network with the ease of use, accuracy and completeness required to maintain full system health and availability. And it's extremely valuable to our efforts when we can call Shavlik support and immediately talk to a live person with solid security expertise."

— Frank Paterno, Chief Information Officer for Catholic Charities Brooklyn and Queens.

"When we went in search of a patch management solution, speed was of the essence. We needed to find a viable patch management solution quickly. As we performed our review of existing patch management solutions, it immediately became clear that Shavlik NetChk Protect was head and shoulders above other solutions in the market. In a short trial period, Shavlik NetChk Protect proved itself right away. It just worked."

— Steve Shuttleworth, Head of IT Services, Chiron (now a part of Novartis Pharmaceuticals)

"We are a former UE customer and have just migrated to Shavlik NetChk. Our experience with NetChk for patch management has been a very positive one for the simple reason that the Shavlik product just works. I no longer feel the need to baby-sit patch deployments. If a critical patch needs to be deployed during the middle of the night, I can be confident that it will be successful. And when there is a need to micro-manage a job, I especially like NetChk's "In Process" reporting that provides up-to-the-minute deployment status throughout the cycle."

— Mike Edmondson, Senior Systems Engineer, IT Operations, Intervoice, Inc.

"We were very impressed with the enterprise capabilities of Shavlik NetChk Protect. Out of ten competing products, Shavlik's was the only solution that could deliver the capabilities we required for our highly distributed environment, 40% of which represent laptop users spread across the globe."

— Adrian Phillips, Leader of Microsoft Services, PMC-Sierra

"We are a former UE customer and just migrated to NetChk Protect. The Shavlik support team is friendly, professional, and knowledgeable, and we experienced minimal hold times - which was critical to us as we just migrated to new software and were faced with pushing out the DST patch to almost 700 users - the product is extremely easy to use and everything went very smoothly."

"Patch management is even more important now than when we first rolled out Shavlik NetChk Protect into our organization. Five years ago, we did not view patch management as a necessity. However, over time we have seen the risk unpatched computers present to our network security and availability. We clearly recognize the benefits that Shavlik NetChk Protect provides in our environment. After we introduced Shavlik NetChk Protect, we were able to better protect the security and availability of the Yule Catto network without increasing our IT staff levels. We could not have done this without the Shavlik NetChk Protect solution."

— Richard Ling, Division IT Manager, Yule Catto & Company

"Our team manages numerous desktop applications, such as Adobe, Java, and QuickTime, which have required us to devote the equivalent of two full time employees, continually applying patches to these applications manually. We chose the Shavlik solution because, out-of-the-box, it provides us with the support we need to auto-deploy patches to these applications, and we expect that, once fully deployed, NetChk Protect will allow us to reduce this resource allocation by almost 90% and significantly shorten our window of risk. Additional savings are being recognized due to Shavlik NetChk's ease of use - we can now assign our entry level system administrators to manage the patch process and focus our senior engineers on projects that drive our business."

— Hal Armstrong, IS Technology Manager, Manitowoc Company, Inc.

"Thanks for making a no brainer product. You guys let me go home at night during patch week."

— Mark T. Iwankow B.Sc. MCSE CCNP, Senior Information Technology Specialist, Guardian Telecom Inc.

"We chose Shavlik after doing significant research on available and effective automated patch management solutions in the market, and without question, it's the best software application we've ever purchased for the bank. Upgrades are smooth, tech support is a level above superior and we can easily push out or pull back patches. After having spent the time and money to manually patch 300 machines in 2003 to protect us against the Blaster worm, we can easily prove the ROI on having an automated patch management solution.

Now that we've upgraded Shavlik NetChk Protect, we're looking to Shavlik for more than patch management - we're replacing our existing spyware product with the spyware capabilities that are integrated into NetChk Protect"

— Scott Lewis, Information Systems Analyst, The Citizens Bank.

Advanced Monolithic Systems

"HFNetChkPro is very intuitive, powerful and complete. The product's simplicity takes a difficult and time consuming process - patch installation and deployment - and turns it into an effortless task."

— Dan Lefebvre, Senior Network Administrator for Advanced Monolithic Systems, Inc.